We recently experienced some feedbacks from customer regarding dry-out top coat bottle after use 1/3/ or 1/2 of the bottle. Also, other experienced some problem opening gel bottle cap. In order to help you solve some mentioned problem we would like to present some tips to you below:
1. Top coat bottle dry-out
- Cause: Sealer dry is not cleaned/wipe off properly, paint the top coat too slow, don't use brush saver and SNS thinner
- Facts: If you let any consumption of sealer dry to the top coat bottle then it will be hardened. Then you might waste whole bottle and even if you have thinner it won't help.
+ Please leave 1 min after sealer dry step for it to dry. Let your customer wash and dry their hands. When she is back put 1 more coat of sealer dry then leave 1 min again (best to blow dry with mini fan) then clean with hand towel paper. Paint very quick 2 coats of top coat. Please make sure you don't spend too long on painting the top coat
+ You also can use brush saver to swap its brush with the top coat brush in case the top coat brush is too hard to paint. Before swapping please use hand towel to clean first
+ Use few drops of SNS thinner to gel bottle if it is quite thick (base, top, gelous base) then shake well
2. Gel spilled on bottleneck which will cause bottle cap glued on bottleneck
Follow steps below to remove a plastic anti-spill part. This step will make the bottleneck wider then easier for you to get gel out with its brush. And remember to clean all bottleneck with acetone and cloth after use. In case the brush is too hard and the brush saver can not help. You can dip the brush to acetone overnight that will help the brush soften again. Remmember to clean the brush with hand towel before use.